02/12/19-08/12/19

Monday 2nd December

Off the job training day. Details of work covered are on my OTJ training record.  I  also completed 2 hours of benefits work to complete my full day.  Processing UC atlas for changes in income.

Wednesday 4th December

Today I was working through a spreadsheet, allocated to provide details of Atlas notifications that required updating.  These were related in changes of circumstances for claimants income, address updates and a death notification.

Thursday 5th December

Today I have been processing work from my tray in Anite.  Catching up on matched and expired pending work.  This involved completing processes for changes in claims that the requested information had been provided for and also suspending a couple of claims, where the information hadn't been provided, then writing out and informing the claimant of this.
I also had my 10 week review meeting with Sandeep.  I found this helpful as I was updated on how my progress was going and some of my evidence that had been submitted was accepted.  I did have some that needed a few changes which I will do and re submit them.  I'm pleased with my progress so far and it is helpful to know that the evidence I am submitting is of a good standard.

Friday 6th December

Today I have only worked half day.  I have worked from home, completing some UC atlas changes from an allocated spreadsheet and also completed VEP tasks, logging onto the system to analyse live wage information and making changes to the claimant's income where required.  I finished half day as today is our team Christmas meal, so looking forward to going out and catching up with those who don't work in the office.

Comments

  1. Sandeep9 January 2020 at 03:30

    Glad you found the review helpful! Your evidence is very good so keep up the good work

    ReplyDelete

Post a Comment

Popular posts from this blog

23/12/19-29/12/19

Monday 23rd  December Working from home on my apprenticeship as per otj training record. Wednesday 25th Dec - Thursday 26th December Christmas holidays Friday 27th December Today I have been working from home as our building is closed for the Christmas break. I have been allocated UC pfd's in anite for me to assess.  Some are for changes in income on already active CTR claims but the majority of them are for new claims who don't match up to any person or address already on our system.  For these I have had to check council tax records for the address of the UC claim to make sure this person is liable to pay Council Tax. I have then created the person and the new claim on the Northgate system.  Some I have been able to process as we have their UC income details. For the new UC claims, where payment is yet to be made I have pended them to check in a few weeks.
Read more

20/01/2020-26/01/2020

Monday 20th January 2020 Today I was in the office and attending the pre booked Maths revision day with Amanda from Escalla.  We spent several hours going over different maths processes and she helped with any aspects that I wasn't confident with.  I found the revision time really helpful and Amanda explained things really well.  Tuesday 21st January Today I was in the office, on my usual day off work.  I have completed the level 2 Maths Functional skills exam online this afternoon, after spending the morning revising again with Amanda.  Even wit hall the revision, I found the exam difficult in places.  I was very disappointed that I ran out of time on the first, none calculator section.  I only managed to get through 12 of the 15 questions.  It made me a bit distracted then carrying on with the next section of the exam.  My mind goes blank and I get in a panic sometime when I have a timer to keep to.  I managed to get through...
Read more

30/12/19-05/01/20

Monday 30th December Working from home mainly doing apprenticeship work as per my OTJ record. Wednesday 1st - Bank Holiday Thursday 2nd January First day back in the office today, after the Christmas period, where I had been working from home.  Today I worked through an allocated spreadsheet, with UC atlas updates to go through and process for changes in income and also went through my expired work in images to re contact claimant's who had not responded to an initial letter and suspending their claims and also updating claims with existing information for those who were out of time to provide the requested proofs. Friday 3rd January Today I have been working through UC pdf's allocated in Anite.  These detail changes in income or household for claimant's with active claims for Council Tax Reduction.
Read more