23/12/19-29/12/19

Monday 23rd  December

Working from home on my apprenticeship as per otj training record.


Wednesday 25th Dec - Thursday 26th December

Christmas holidays


Friday 27th December

Today I have been working from home as our building is closed for the Christmas break. I have been allocated UC pfd's in anite for me to assess.  Some are for changes in income on already active CTR claims but the majority of them are for new claims who don't match up to any person or address already on our system.  For these I have had to check council tax records for the address of the UC claim to make sure this person is liable to pay Council Tax. I have then created the person and the new claim on the Northgate system.  Some I have been able to process as we have their UC income details. For the new UC claims, where payment is yet to be made I have pended them to check in a few weeks.

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