Geraldine Kennedy Kirklees Council

Monday 6th January Working from home, using my allocated apprenticeship time to cover work as per my OTJ record.  I finished early today due to it being my birthday. Wednesday 8th January Today I have been working through my matched documents in Anite.  Checking through the evidence provided by claimants, making sure all the requested information has been provided and then I have updated the relevant claims.  I was also allocated an atlas spreadsheet which consisted of DWP updates for claimants who are in receipt of Pension Credits.  We receive a lot at this time of year due to the uprated figures which usually begin in April. Thursday 9th & Friday 10th January Over these two days, the Northgate benefit processing system is offline due to essential updates.  I have worked in the office on Thursday and I have completed mandatory training requirements on Mipod extra.  The training items I covered were: Stress Awareness, He...

Monday 30th December Working from home mainly doing apprenticeship work as per my OTJ record. Wednesday 1st - Bank Holiday Thursday 2nd January First day back in the office today, after the Christmas period, where I had been working from home.  Today I worked through an allocated spreadsheet, with UC atlas updates to go through and process for changes in income and also went through my expired work in images to re contact claimant's who had not responded to an initial letter and suspending their claims and also updating claims with existing information for those who were out of time to provide the requested proofs. Friday 3rd January Today I have been working through UC pdf's allocated in Anite.  These detail changes in income or household for claimant's with active claims for Council Tax Reduction.